Slackforce and Agentforce Coworker
Slackforce and Agentforce Coworker, rolled out properly.
Slackforce brings Salesforce into Slack. Agentforce Coworker puts an AI teammate inside Salesforce. Both depend on clean data and the right permissions, and both only pay off when people use them. We help with each of those.
What they are
Two ways to bring AI to your people
Slackforce
Salesforce context and actions inside Slack conversations and workflows: look things up, update records and act on what’s discussed, without opening Salesforce.
Agentforce Coworker
An AI teammate inside Salesforce that reasons across accounts, activities and history, and finds answers across your CRM and Slack.
Which one do I need?
It depends where your people work
Your teams live in Slack
Start with Slackforce, so they can find and update Salesforce without leaving the conversation.
Your teams live in Salesforce
Start with Agentforce Coworker, so the answers come to them where they already work.
Both
Most sales and service teams use both. We’ll sequence them so each builds on the other’s data and permissions.
How we help
Ready, safe, and actually used
Readiness
The data, Slack and Salesforce connection, and permissions these need to give good answers, checked and fixed first.
Access and trust
How Salesforce sharing maps to Slack users, what shows in channels versus direct messages, your Slack plan’s requirements, and Slack’s own AI data terms.
Fit to your org
Actions, prompts and agents that know your custom objects and processes, where Salesforce lets you extend them.
Rollout and adoption
A pilot team first, then the wider rollout. We agree the measures up front, such as weekly active users, records updated from Slack and time to an answer, and report on them.
Training
Your people taught to work with an AI teammate day to day, and to check its work.
Cost clarity
What it consumes on your editions and licences, so there are no surprises on the bill.
Using Claude too? See Claudeforce. Or see every Slack and Coworker AI feature.
Rolling out Slackforce or Coworker?
We’ll check what your org needs first, and help you start with the teams that will get the most from it.
Book a callAvailability, editions and pricing follow Salesforce, and Slack AI has its own data terms. Both can change.